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Lohono Loyalty Points

Earn loyalty points every time you stay with us

loginUnlock your welcome gift of 1,000 Loyalty Points and redeem them on your first booking
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Lohono Infinity
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Silver Member
 
Silver Member Benefits
Eligibility Criteria of 1-4 NightsEligibility Criteria of 1-4 Nights
12% off on future bookings12% off on future bookings
Earn 10 points on every 1000 INR spentEarn 10 points on every 1000 INR spent
Complimentary Breakfast & Wi-FiComplimentary Breakfast & Wi-Fi
Dedicated Villa Assistants & Premium ConciergeDedicated Villa Assistants & Premium Concierge
10% Exclusive Discount On F&B*10% Exclusive Discount On F&B*
25% off on Extended Stay*25% off on Extended Stay*
2500 Points per referral*2500 Points per referral*
Private Chef Complimentary*Private Chef Complimentary*
Early Check-in / Late Check-out*Early Check-in / Late Check-out*
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lohono
Lohono Infinity
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Gold Member
 
Gold Member Benefits
Eligibility Criteria of 5-10 NightsEligibility Criteria of 5-10 Nights
15% off on future bookings15% off on future bookings
Earn 20 points on every 1000 INR spentEarn 20 points on every 1000 INR spent
Complimentary Breakfast & Wi-FiComplimentary Breakfast & Wi-Fi
Dedicated Villa Assistants & Premium ConciergeDedicated Villa Assistants & Premium Concierge
15% Exclusive Discount on F&B*15% Exclusive Discount on F&B*
35% off on Extended Stay*35% off on Extended Stay*
5000 Points per referral*5000 Points per referral*
Private Chef Complimentary*Private Chef Complimentary*
Early Check-in / Late Check-out*Early Check-in / Late Check-out*
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Lohono Infinity
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Platinum Member
 
Platinum Member Benefits
Eligibility Criteria of 11+ NightsEligibility Criteria of 11+ Nights
18% off on future bookings18% off on future bookings
Earn 50 points on every 1000 INR spentEarn 50 points on every 1000 INR spent
Complimentary Breakfast & Wi-FiComplimentary Breakfast & Wi-Fi
Dedicated Villa Assistants & Premium ConciergeDedicated Villa Assistants & Premium Concierge
20% Exclusive Discount on F&B*20% Exclusive Discount on F&B*
40% off on Extended Stay*40% off on Extended Stay*
10000 Points per referral*10000 Points per referral*
Private Chef Complimentary*Private Chef Complimentary*
Early Check-in / Late Check-out*Early Check-in / Late Check-out*
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FAQs
What is the value of an Infinity point?
The value of an Infinity point is ₹1/-.
Who can earn Infinity points?
Every guest who completes the booking via the Lohono Stays application and the website will be eligible to earn Infinity points based on their tier. Infinity points will not be available for bookings done via OTA or a Travel Agent. To know more reach out to Us @ +91 8430600600
How many Infinity points can we earn per booking?
The Infinity points earned per booking will be determined by the tier the guest belongs to. To Know more about tiers, have a look at the benefits above.
Can I earn Infinity points on my current confirmed booking?
Infinity points can only be earned for future bookings and will not be applicable on past bookings done prior to 19th October 2022. To know more reach out to us @ +91 8430600600
How can I redeem Infinity points?
Infinity points can be redeemed only for future bookings done via the Lohono Stays application and website. If you have points available, the points will be auto-applied on checkout.
When will I receive my Infinity points?
Infinity points will be auto-credited to your account after 7 days of checkout completion.
How many Infinity points can I redeem per booking?
There is no limit on the Infinity points that can be redeemed for a stay. Do note, that Infinity points cannot be clubbed from two accounts.
Can I make a booking using my login bonus?
Yes, you can use the login bonus points for your bookings.
When will I attain the Infinity Tier and start earning points?
Your Infinity Tier status will be granted 7 days after you check out of the property, opening up a realm of exclusive privileges. From the next booking onwards, you will start earning Infinity loyalty points as well.
Will I receive the Infinity tier and points if I haven't made the booking myself but stayed on the same trip?
The tier will be granted seven days after your checkout, even if you didn't make the booking yourself. However, you won't receive points if you were part of a group and the booking wasn't made using your primary number. Points are allocated only to the number provided as the primary one during the stay.
What is the menu for the Exclusive Discount on F&B, and where can I order from?
The menu is available in the dining section, and you can place your order there to enjoy the exclusive discount on Food and Beverages.
What qualifies as an extended stay, and is the discount applicable for the entire stay?
An extended stay offers upto 40% discount from the 4th night onwards, offer is applicable on the extended nights and not for the entire stay.
Is the Private Chef Complimentary service available for the entire stay?
No, the Private Chef Complimentary service is offered once per stay, for one meal of your choice. This benefit is available for our Platinum customers only and its subject to availibility.
Is there any cost associated with Early Check-in / Late Check-out?
Early Check-in and Late Check-out is complimentary for Platinum customers, however it's subject to availability and as per Lohono's discretion.
What is the process to refer a guest?
To refer a guest, you can use the ‘Invite and Earn’ link provided in the Lohono Stays application. Simply share the link with the guest which they will use to make a booking.
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